Privacy Policy
Last updated: July 2026
This Privacy Policy explains how Bint Saeed collects, uses, protects, and discloses personal data in connection with this website and related services.
Privacy Notice
We operate under the applicable legal framework of the United Arab Emirates and apply GDPR consent standards for relevant users, including users in the European Union.
1. Privacy Notice and Legal Framework
2. Information We Collect
3. How We Use Personal Data
4. Legal Basis for Processing
5. Sharing and Disclosure
6. Third-Party Services and Processors
7. Security and Organisational Controls
8. Your Privacy Rights
9. Cookies and Tracking
10. Data Retention
11. International Transfers
12. Complaints and Supervisory Authorities
13. Language and Translations
14. Contact and Policy Updates
1. Privacy Notice and Legal Framework
This policy applies to personal data processed by Bint Saeed through this website, related customer journeys, and operational communications. It reflects UAE Federal Decree-Law No. 45 of 2021 and, where applicable, GDPR principles.
2. Information We Collect
We collect information you provide directly and limited technical data collected automatically.
Personal and order data
- Name, email, phone number, shipping and billing details.
- Order details, product preferences, and support communications.
- Personalisation inputs where provided for order fulfilment.
- Gift Card purchaser and recipient details, gift messages, and redemption records where a Gift Card is purchased or applied.
Technical and usage data
- IP-derived location signals, browser, device type, and session-level navigation behavior.
- Cookie and consent preferences used for compliance and website functionality.
3. How We Use Personal Data
- Process, fulfil, and support customer orders and product enquiries.
- Provide customer care, transactional communications, and service notices.
- Improve website usability, security, and performance.
- Operate analytics programs only where consent is granted.
- Comply with legal, tax, and fraud-prevention obligations.
4. Legal Basis for Processing
Where relevant under GDPR, processing may rely on:
- Consent, including optional cookie/analytics consent.
- Contract performance, including order processing and delivery.
- Legal obligations, including accounting and compliance records.
- Legitimate interests, including fraud prevention and site security.
- Where processing is based on consent, you may withdraw consent at any time.
5. Sharing and Disclosure
We do not sell personal data. We may share data only where necessary, including with:
- Payment providers, logistics partners, and essential service vendors.
- Professional advisers or authorities where required by law.
- Service providers acting under contractual confidentiality and security obligations.
6. Third-Party Services and Processors
We use selected third-party providers to run commerce, communications, infrastructure, and analytics functions. Depending on configuration, this may include payment processing, hosting/CDN, operational email, and optional analytics/behavior tools.
Analytics services (environment-based): Google Tag Manager, Google Analytics 4, Microsoft Clarity, Meta Pixel
Payment processing: Card/payment data is processed by secure payment providers (including Stripe, PayPal, and Mollie where offered), not stored in full by Bint Saeed.
7. Security and Organisational Controls
We apply technical and organisational measures suited to the data we process, including access controls, secure transport, and operational controls for data handling.
8. Your Privacy Rights
Subject to applicable law, you may request access, correction, deletion, restriction, portability, or objection to certain processing.
- You may manage non-essential cookie consent through the Cookie settings control in the website footer.
- Identity verification may be required before actioning certain rights requests.
- We respond within applicable legal timelines.
9. Cookies and Tracking
We use essential cookies for website operation and optional cookies for analytics/behavior insights only after consent. For full details, please review our Cookie Policy.
10. Data Retention
We retain personal data only as long as necessary for fulfilment, compliance, security, and record keeping. Certain commerce records may be retained in line with UAE legal/business requirements.
11. International Transfers
Where personal data is processed across jurisdictions, we apply contractual and organisational controls consistent with applicable UAE and GDPR transfer requirements.
12. Complaints and Supervisory Authorities
You may lodge a complaint with a competent supervisory authority in your jurisdiction, including UAE authorities where applicable.
13. Language and Translations
The original language of this website and of this policy is English. The English text controls for interpretive and legal purposes, and policies apply according to the meaning of the English text. Translations into other languages are for convenience only and may be produced with automated translation tools and assisted review. To the extent permitted by law, Bint Saeed is not liable for errors or misunderstandings arising from translated text, and no rights may be derived from an incorrect translation. Please report translation concerns to legal@bintsaeed.com. See also the “Language and Translations” section of our Terms & Conditions.
14. Contact and Policy Updates
We may revise this Privacy Policy periodically. Updated versions become effective when published on this page.
Bint Saeed
Privacy and Legal Inquiries: legal@bintsaeed.com
General Inquiries: hello@bintsaeed.com